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Ask The Disney Experts Discuss How do they keep track?? in the Ask The Experts forums; So I have been to Disney a lot in my life and as far as we have always known, Disney doesn't keep track of how often you go. But now ...
  1. #1
    DisneyGuy87's Avatar
    DisneyGuy87 is offline Annual Passholder
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    How do they keep track??

    So I have been to Disney a lot in my life and as far as we have always known, Disney doesn't keep track of how often you go. But now they have been telling us when we call and make reservations that we have stayed x number of times. The strange thing is that the number they tell us is always way different than the time before?? Anyone know whats up?

  2. #2
    Cowboy__Woody's Avatar
    Cowboy__Woody is offline A-Ticket holder
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    Don't know what's up with that. They have never told us that before.
    When we made reservations last month, they had asked us if we had stayed on property before. Of course we had. We then got a personalized brochure in the amil that told us welcome back to the resort and told us about the changes that had occurred since our last visit.

  3. #3
    MickeyspalJim's Avatar
    MickeyspalJim is offline Fastpass Holder
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    I always thought that they should have kept track some way to keep up with visitor loyalty and do something for the people who return often.
    11 Pre-DVC Trips to WDW 8-1978 through 12-2006.

    Our DVC/Disney Resort trips have been:


    Trip #1 (Jan 31-Feb 5-07) SSR. Studio.
    Trip #2 (May 1- 8-07) OKW. Studio.
    Trip #3 (June 26-July 1-07) SSR. 1 Bdrm.
    Trip #4 (Sept 16-21-07) OKW. 1 & 2 Bdrm.
    Trip #5 (Nov 29-Dec 3-07) AKL.
    Trip #6 (Jan 26-Feb 2-08) AKL. Studio.
    Trip #7 (April 12-18-08) SSR. 1 Bdrm.
    Trip #8 (May 23-27-08) SSR. Studio.
    Trip # 9(May 27-30-08) OKW. Studio.
    Trip # 10(Sept 10-17-08) BWV. Studio
    Trip # 11 (Nov 15-21-08) VWL. 2 Bdrm.
    Trip # 12 (Dec 19-21-08) SSR. Studio.
    Trip # 13(Feb 1-6-09) SSR. 2 Bdrm.
    Trip # 14(Feb 27-Mar 1-09) AKV Studio
    Trip # 15(Apr 30-May 8-09) ASR Movies-1 nite, PO Riverside- 4 nites, SSR Studio 3 nites
    Trip # 16(July 6th-10th-09)Pop Century
    Trip # 17(Sept 18th-24th-2009)Pop Century
    Trip #18(Oct 10th-16th 2009) ASR Music-1 nite, SSR Treehouses 5 nites
    Trip #19(Jan 20th-26th 2010) OKW-4 nites, Bch Club Studio Villa 2 nites
    Trip #20(Apr 23rd-26th 2010) Caribbean Beach Resort
    Trip #21(June 18th-25th 2010) POR 2 nites, SSR 2bdrm Villa 5 Nites.

  4. #4
    AAADisneyFan's Avatar
    AAADisneyFan is offline C-Ticket Holder
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    I remember on previous phone calls it was mentioned when my last visit was. And that I was booking the same resort again.

    Maybe the info is there, but it's up to the CM to share the info w/ you? I'm sure they're supposed to follow a call center check list on what points they're supposed to touch or not.
    AAADisneyFan
    Eleven Visits Since 2003!!

  5. #5
    MickeyspalJim's Avatar
    MickeyspalJim is offline Fastpass Holder
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    Quote Originally Posted by AAADisneyFan View Post
    I remember on previous phone calls it was mentioned when my last visit was. And that I was booking the same resort again.

    Maybe the info is there, but it's up to the CM to share the info w/ you? I'm sure they're supposed to follow a call center check list on what points they're supposed to touch or not.
    SO True!
    11 Pre-DVC Trips to WDW 8-1978 through 12-2006.

    Our DVC/Disney Resort trips have been:


    Trip #1 (Jan 31-Feb 5-07) SSR. Studio.
    Trip #2 (May 1- 8-07) OKW. Studio.
    Trip #3 (June 26-July 1-07) SSR. 1 Bdrm.
    Trip #4 (Sept 16-21-07) OKW. 1 & 2 Bdrm.
    Trip #5 (Nov 29-Dec 3-07) AKL.
    Trip #6 (Jan 26-Feb 2-08) AKL. Studio.
    Trip #7 (April 12-18-08) SSR. 1 Bdrm.
    Trip #8 (May 23-27-08) SSR. Studio.
    Trip # 9(May 27-30-08) OKW. Studio.
    Trip # 10(Sept 10-17-08) BWV. Studio
    Trip # 11 (Nov 15-21-08) VWL. 2 Bdrm.
    Trip # 12 (Dec 19-21-08) SSR. Studio.
    Trip # 13(Feb 1-6-09) SSR. 2 Bdrm.
    Trip # 14(Feb 27-Mar 1-09) AKV Studio
    Trip # 15(Apr 30-May 8-09) ASR Movies-1 nite, PO Riverside- 4 nites, SSR Studio 3 nites
    Trip # 16(July 6th-10th-09)Pop Century
    Trip # 17(Sept 18th-24th-2009)Pop Century
    Trip #18(Oct 10th-16th 2009) ASR Music-1 nite, SSR Treehouses 5 nites
    Trip #19(Jan 20th-26th 2010) OKW-4 nites, Bch Club Studio Villa 2 nites
    Trip #20(Apr 23rd-26th 2010) Caribbean Beach Resort
    Trip #21(June 18th-25th 2010) POR 2 nites, SSR 2bdrm Villa 5 Nites.

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