the book

[mickey's_girl]

I didn't know where to post this, so feel free to move it, if necessary.

I ordered the Disney Trivia book on March 26, with en e-check (paypal). On the 5th of April, I got confirmation from paypal that it had gone through, and was verified. I have yet to recieve my book. I wrote an email asking what happened on May 2, and have not yet recieved a reply. I phoned paypal on May 5th, verified yet again that it had gone through, phone the number they gave, left a message for them to return my call, and still have not heard anything. I am at a loss. Am I getting worried for nothing? Does it always take this long to be sent?

[olmec26]

You ordered it from this site?

[mickey's_girl]

yes, I did. I realise that it has not been done on purpose, I'm just at a loss. I've been looking forward to this book, and everday when I check my mail, I am sadly disappointed.

[olmec26]

Well, I suggest that you email Lou. Only problem is that he's in WDW right now...check with him when he gets back!

[disneydreamer98]

yes, I did. I realise that it has not been done on purpose, I'm just at a loss. I've been looking forward to this book, and everday when I check my mail, I am sadly disappointed.

As Olmec said...Lou is at Disney right now. I know you are probably looking forward to having it and I assure you that Lou will make sure that happens when he returns. Believe me...it will be worth the wait! Welcome to our site! It was through the book that I discovered this site and it is a great place for all those who love WDW!!!!

[TrendyMagic]

As already mentioned, check with Lou. I do not know why it would have been that long though. I am sure he will fix things for ya.

Enjoy!

[mickey's_girl]

Wow, thanks, guys. I knew it was on purpose, and since it's only been in the last week that I've started phoning and what not, that would probably be why I've got no reply.

[Lou Mongello]

Mickey's Girl...

Just got back from WDW and was advised of this thread. Please accept my sincere apologies. All orders go out within a day or two of my receipt of same, with International going out within 2-3 days.

Please email me at lou@disneyworldtrivia.com or send me a PM and I'll make this right for you immediately. My only thinking is that it was lost in the mail and I will take care to send another one out tomorrow.

I sincerely appreciate your understanding and patience. Thank you.

[mickey's_girl]

As you can tell by the last post, we got it all worked out. Thanks, Lou, and everyone else who offered some advice. YEAH!!!!! My book is on the way!

[Lou Mongello]

We spoke last night on the phone (LOVE the Canadian accent, BTW!), and another book went out already today at no additional cost to her (of course).

If this one doens't make it, I'll personally fly up there and hand-deliver it.

[flutter]

We spoke last night on the phone (LOVE the Canadian accent, BTW!), and another book went out already today at no additional cost to her (of course).

If this one doens't make it, I'll personally fly up there and hand-deliver it.

Any excuse for a trip huh Lou

[disneydreamer98]

See Mickeysgirl...we told you that Lou would make everything alright!!! You are going to thoroughly enjoy the book. By the way Lou...if you are hand delivering books then I didn't get mine either!

[olmec26]

By the way Lou...if you are hand delivering books then I didn't get mine either!

Uh...right, right, mine got lost too...maybe we need to go to WDW so we can get the book!

[TrendyMagic]

By the way Lou...if you are hand delivering books then I didn't get mine either!

Lou, remember where I live....It should help with that excuse to deliver in person. :-)

[Lou Mongello]

Hello, Continental? I have some flights to book!