You are lucky you got thru when you did MRP. The computer system went down around 10;30 for about 2 hours.. Poor CRO ppl. On another board a woman said she was on hold for an hour and 1/2 and it crashed when she finally got thru...EEEK! Apparantly the CM took her info and called her back. Cool of them, but geez can you imagine having to do that all that afternoon. YEESH! I only had to wait 40 minutes and was done in like 5 and GOOD OLE CHESTER was doing 3 at once. (friend had 2 rooms to add to and was here at the time) You Rock Chester!