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11-24-2009, 11:56 PM
| #1 |
| A-Ticket holder  Join Date: Jun 2009 Location: AR
Posts: 40
| Now the Fear Sets In - Cannot access dining reservations The day finally came, I booked my dining reservations for our honeymoon over the phone and was thrilled to have been able to reserve many of our favorite restaurants and spots. However, now when trying to access my reservations online the website it states: "The resort reservation(s) you were trying to retrieve cannot be found. Please check that youve entered the correct confirmation number." However, I copied them down directly as the woman on the phone read them to me. I'm not sure how to proceed. Could someone ease my mind? Will disney be able to look up my original reservations? Or am I completely out of luck. *Sigh*
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11-25-2009, 01:26 AM
| #2 |
| D-Ticket Holder  Join Date: Jul 2009 Location: Cleveland, Ohio
Posts: 208
| Re: Now the Fear Sets In - Cannot access dining reservations Hi! Did you just check on the computer? I would call the dining reservation number and talk to a person. Make sure to tell them that this is for your honeymoon. I'm sure it will all turn out OK.  How exciting to go to Disney for your honeymoon!! Sharon |
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11-25-2009, 08:26 AM
| #3 |
| Annual Passholder  Join Date: Jul 2008 Location: Richlands, NC
Posts: 3,158
| Re: Now the Fear Sets In - Cannot access dining reservations Give them a call and have a great honeymoon. |
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11-25-2009, 04:38 PM
| #4 |
| They call me MISTER Fastpass  Join Date: Jun 2007 Location: Massachusetts
Posts: 896
| Re: Now the Fear Sets In - Cannot access dining reservations Are you entering your ADR numbers, or your resort reservation number? The error indicates that it wants your resort reservation number... I haven't had the opportunity to use the online ADR system myself yet, but I believe there were issues early on with being able to look up existing reservations, especially if you are not staying on site (and thus would not have a resort reservation number).
__________________ Doc Website work in progress: WDW Untangled: Fastpass - Rider Switch - ADR Calculator and more Non-WDW: Sci-Fi Storm - SF/Fantasy news December 2010 - Saratoga Springs, Holidays and Harry Potter |
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12-09-2009, 09:36 AM
| #5 |
| A-Ticket holder Join Date: Jun 2009 Location: AR
Posts: 40
| Re: Now the Fear Sets In - Cannot access dining reservations I contacted Disney Dining by phone and everything was settled. As she exlained to me, the online system still has a few problems and people who made reservations over the phone may have trouble looking up reservations online. But my confirmations still exist. Yippee!
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12-09-2009, 11:40 AM
| #6 |
| D-Ticket Holder Join Date: Jul 2009 Location: Cleveland, Ohio
Posts: 208
| Re: Now the Fear Sets In - Cannot access dining reservations I'm glad to hear everything worked out! What restaurant are you most excited about? |
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