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Disney Vacation Club Discuss Long DVC report about long BWV stay 7/18-31 in the Vacation Planning forums; We’ve recently returned from a nice, long, two-week stay at WDW at BWV. And I just wanted to check in here to let you know how it went for us. ...
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    Granny's Avatar
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    Thumbs up Long DVC report about long BWV stay 7/18-31

    We’ve recently returned from a nice, long, two-week stay at WDW at BWV. And I just wanted to check in here to let you know how it went for us. Without any additional comments about the rain or the park crowds, here are my impressions of the “DVC experience” from this trip:

    Check in
    We checked into the resort at 11:00 a.m. and to our delight our room was ready!! What a great bonus it is to get right into the room. We were ready and willing to wait until 4:00 for the room, but it sure is nice not to have to wait to unpack!

    The front desk CM, Linda, was very sweet and greeted us with a hearty “Welcome Home”. She did a great job in getting us set up, and then added a little “magical touch” by calling our room later in the day and left a message asking if everything was to our satisfaction, and to let her know if we needed anything! Obviously, she will be prominently mentioned in my note to Disney management! Anyone know who I should be writing to?

    Room Number & Description
    We were in a 2 BR (lock off, of course) Standard View accommodation….numbers 5075 (1BR) & 5073 (Studio). This villa had three separate small, open-air balconies (not solid wall) off each of the rooms. The room is designated as Non-Smoking.

    Room location & views
    Okay, I’ll admit it. We got really lucky and were only two rooms away from the elevators on the fifth floor!! We didn’t request to be close to the elevators, and we don’t think the walk is all that bad even to the farthest rooms, but it was handy to be that close to the elevators, especially for a 13 night stay. The rooms look out over the drive-up valet parking/unloading area in the front of the resort. Looking to our right was the driveway and the parking lots, though they are so nicely landscaped that we didn’t feel like the view was boring in any way. We could see only the highest fireworks for Illuminations for those that like that.

    Room condition
    The overall cleanliness and room condition upon arrival was excellent. Knowing that I don’t tend to inspect for these things closely enough, I got down on my knees and did manage to find a few flecks of mildew in the shower area. And a couple of small (1/8”) paint chips in the bottom of the connecting doorway from the studio. But that was about it….overall, we found the accommodations to be their usual first-class level.

    The fold out sofa in the studio portion was comfortable for my DD13, but since we drove we threw in one of those egg-carton foam pads and it made it even more comfortable. If we were flying, I wouldn’t even think about it but since we drove we just jammed it into the back of our minivan!

    The room was labeled as Non-Smoking and we did not smell even a hint of smoke. That’s important to us as my daughter has allergies and asthma.

    One glitch…on the third day we had no hot water in the morning. Evidently, the boiler went out on them the night before. The CM at Muscles & Bustles was very nice when my daughter went down there to take a hot shower (DW & I roughed it with cold showers in the villa!). By the time we came back to our room that afternoon, the hot water had returned.

    Noise
    We received a notice in our packet that they were refurbishing some pipes around the BWV during our stay. We never heard anything in the way of noise regarding that. We did hear some noise from the landscapers as they cut the grass, trimmed and used blowers to clear the sidewalks. But that was because we slept in most days and they couldn’t wait forever for us to leave our villa!

    Mousekeeping
    We received Trash & Towel and Full Cleaning on the appropriate days and the maids were very accommodating to our “Do not disturb” signs that we had on the door until late in the mornings. Cleaning was good and no problem with towel counts.

    We did walk through the hallways a lot and in the two weeks we were there, we didn’t see any trash sitting in bags in the hallways as others have reported.

    Bus Service
    I have to admit that our past experience with bus service at BWV had been less than great. But on this trip, the bus service was fantastic! I decided to time our various trips and the longest wait we had was 20 minutes for a DTD bus one evening. All in all, we took 8 bus trips from BWV, and the waits ranged from 2-20 minutes, with only two of the waits exceeding 12 minutes.

    Most of the bus routes were shared with the Swan & Dolphin only….no Beach or Yacht Club stops. I know that there was one route that still shared with all five of the other resorts, but I can’t remember which one it was. Still, the bus service for this trip was first class, in our opinion.

    CM’s
    I have to say that the BWV CM’s continue to excel in their attitude and desire to satisfy the guests. Every single CM we met was at a minimum courteous, and most were downright friendly. The front desk staff was excellent every time we needed them (which was fairly often since they handled Guest Services much of the time). The valet parking guys were all hustling and very helpful, always asking if we needed directions. And the guard shack guards gave us a “welcome home” every time, especially the older gentlemen who gave us the “WC” along with a sharp salute!! I could swear it was the same guy who did that for us during our VWL stays!


    Bottom line
    First class personnel, first class accommodations, first class resort. We look forward to many more stays at this beautiful resort with its wonderful location.
    Granny (Yep, I really am a guy)

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    Kellie19891992's Avatar
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    sounds like you had an awesome time

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    Quote Originally Posted by devkxl
    sounds like you had an awesome time
    We sure did. One of the nice things about DVC is we know we will be returning every year.

    Gone are the days of "commando touring", worrying about rushing about and making sure that we "do everything". Now we relax, sleep in, have a very loose and flexible schedule, and enjoy our vacations so much more.

    After all, if we miss something, there's always next year!!

    The areas that I reported on are those that DVC members seem to comment on quite a bit. As you can see, I really didn't get into the park experiences or a daily trip report.

    Thanks for the comments.
    Granny (Yep, I really am a guy)

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    Jiminy Cricket's Avatar
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    For DVC members are tips included in package for Mousekeeping? If not, how did you handle tips for 13 days, if at all?
    Lord High Keeper of the Knowledge of Right and Wrong, Counselor in Moments of Temptation, and Guide along the Straight and Narrow Path and Oldest Active DWT/WDW Radio Member

    DL: 1955* (1); WDW: 1977* (2), 1980* (2), 1985* (3), 1989* (3), 1996 (ASMu-3), 1999 (ASMo-3), 2000 (ASMu-2/PO-2), 2001 (ASMu-5), 2002 (ASMu-5), 2003 (ASMo-5), 2004* (8), 2004 (ASMo-8), 2005 (PC-10), 2006* (15), 2007* (20), 2008* (22), 2009* (26), 2010* (27), 2011* (32), 2012* (39), 2013* (36), 2013* (15), 2013* (9), 2013* (13), 2014* (40) 2014 (11) Total Trips/Days = 27/364

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    Jiminy...there are a lot of differing opinions among members regarding tipping, especially with mousekeeping for DVC.

    Disney does not list mousekeeping as a tipped position. So many people do not tip at all because of that, and it's hard to argue with that.

    Others don't tip anything because mousekeeping only shows up every four days, and you only get full cleaning of the accommodation if you stay for at least 8 nights. So many people only get a Trash & Towel day, which they feel is very little work and not worth tipping. Hard to argue with that too.

    Others, and I'm in this category, feel that mousekeeping performs a service that is tipped at virtually any hotel or resort we stay at. Someone had to clean the room when the last people checked out, and have to clean the room after we're gone.

    So, depending on our length of stay, we generally tip $10-$20 for mousekeeping. I don't think there's a right or wrong thing to do, just a personal preference. My thinking has always been that $20 in the scheme of a WDW trip is pretty much a drop in the bucket.
    Granny (Yep, I really am a guy)

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    Lou Mongello is offline Lou Mongello (AKQJ10) - Disney Expert, Host, Author, Speaker and Entrepreneur
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    Granny...

    You said "mousekeeping only shows up every four days"...

    Do you mean everyday cleaning, bed-making, etc. does not take place? Is this true of any DVC property? Is it only when DVC members stay or even if guests book a room at a DVC resort?
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    Jiminy Cricket's Avatar
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    Quote Originally Posted by Granny
    Jiminy...there are a lot of differing opinions among members regarding tipping, especially with mousekeeping for DVC.

    Disney does not list mousekeeping as a tipped position. So many people do not tip at all because of that, and it's hard to argue with that.

    Others don't tip anything because mousekeeping only shows up every four days, and you only get full cleaning of the accommodation if you stay for at least 8 nights. So many people only get a Trash & Towel day, which they feel is very little work and not worth tipping. Hard to argue with that too.

    Others, and I'm in this category, feel that mousekeeping performs a service that is tipped at virtually any hotel or resort we stay at. Someone had to clean the room when the last people checked out, and have to clean the room after we're gone.

    So, depending on our length of stay, we generally tip $10-$20 for mousekeeping. I don't think there's a right or wrong thing to do, just a personal preference. My thinking has always been that $20 in the scheme of a WDW trip is pretty much a drop in the bucket.
    Thanks for the reply about tipping. We usually tip at least $2 a day while staying on property at the Values. I imagine even with tips the Mousekeepers do not make much money doing what they do 24/7.

    KOT: We looked into DVC ownership, but are a little too old for a long time commitment, and our kids were really not interested in us willing it to them.
    Lord High Keeper of the Knowledge of Right and Wrong, Counselor in Moments of Temptation, and Guide along the Straight and Narrow Path and Oldest Active DWT/WDW Radio Member

    DL: 1955* (1); WDW: 1977* (2), 1980* (2), 1985* (3), 1989* (3), 1996 (ASMu-3), 1999 (ASMo-3), 2000 (ASMu-2/PO-2), 2001 (ASMu-5), 2002 (ASMu-5), 2003 (ASMo-5), 2004* (8), 2004 (ASMo-8), 2005 (PC-10), 2006* (15), 2007* (20), 2008* (22), 2009* (26), 2010* (27), 2011* (32), 2012* (39), 2013* (36), 2013* (15), 2013* (9), 2013* (13), 2014* (40) 2014 (11) Total Trips/Days = 27/364

    *Off Property

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    Granny's Avatar
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    Quote Originally Posted by AKQJ10
    Granny...

    You said "mousekeeping only shows up every four days"...

    Do you mean everyday cleaning, bed-making, etc. does not take place? Is this true of any DVC property? Is it only when DVC members stay or even if guests book a room at a DVC resort?
    If you are staying on points (whether you own or rent them), you get housekeeping every four days. If your trip is seven days or less, you will get a trash & towel refresher on the fourth day. If you stay eight days, you get full cleaning on the fourth day and Trash & Towel on the eighth day.

    You can arrange to get daily full cleaning...I think it costs about $20 a day.

    Almost every DVC member I've met or heard from agree that the lack of housekeeping is a good thing. We don't have to worry about getting out of the room to let the maid do her thing, or straightening up to make it easier for the maid. And if you think about it, most timeshares don't include maid service at all other than between visitors.

    Each floor of the DVC resorts has a trash/recycling area. So it's easy to put trash there if you generate a lot of that (we've never really needed to do that).

    By the way, if you reserve the same accommodations through CRO for cash, then you do get daily maid service just like any resort room.
    Granny (Yep, I really am a guy)

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    Lou Mongello's Avatar
    Lou Mongello is offline Lou Mongello (AKQJ10) - Disney Expert, Host, Author, Speaker and Entrepreneur
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    Hmmm. Never knew that about the every four days. Thanks for the tip!!
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