Joe, I realize I should have had my "DND" on the door handle, but I seldom use it on my check out day. Express check-out is what's causing the trouble. When you physically go to the front desk, they know you are clearing out. Otherwise, it could be any time before 11am. But 8:20 is far too early to come knocking on my door to clean up. What got me the most was when I pulled in, the lot was EMPTY. Tons of spots (as opposed to the zoo that was Wilderness Lodge's lot. So it wsan't like they needed THAT exact room at that moment.