Miscellaneous Discuss How is the Magic Doing? in the News & Rumors forums; I was talking to a recent returnee who had been to WDW with her two little ones. She expressed a certain disappointment. She told me the trend is to outsource ...
How is the Magic Doing?
I was talking to a recent returnee who had been to WDW with her two little ones. She expressed a certain disappointment. She told me the trend is to outsource staffing at the resorts which she said were not Disney Clean when she visited (she stayed at Pop Century). She also said that she didn't notice the CMs being overly friendly, cheerful or helpful. She had no "WOW!" moments. My friend is a reppeat performer like many of us here at the forums.
I should note we were there in Feb for the wedding and found everything to be right up to par Magic wise.
What Kind of experiences have all of you had lately when visiting the Mouse?
Last edited by Veritas; 08-10-2007 at 03:30 PM.
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Hmmm, nothing like this. It's been great, we have had numerous cms that have gone out of their way to help us
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i loved my trip but the only wow service i had during my trip was at chef mickey's... i even told the AAA agent to tell them it was her bday at the resort and nothing.. and my key never worked to buy stuff.. and they gave me a new one 2 times.. my hubby was happy...LOL
but this time i'm personally telling them.. i heard the agent tell them.. but i guess it got lost in the booking of 3 rooms
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I just got back and I thought everything seemed great! I have been going at least 10 times a year for the last 20 years and if anything, the service has been going back up all around DIsney since their downtime after September 11th.
We had an issue checking in at the Dolphin last August, but they claimed it was because the link between the Dolphin and Expedia (who we booked through) was clunky. They made good and put us in a great room, so I have to give them an A+.
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This is just a guess, but I suppose it could have something to do with the time of year. February is the "slow" time, and summer is the busy time. I know Disney hires lots and lots of temps for the summer season, they have a big job fair around May or so. In February, for any given cast member you meet, there should be a much better chance that they've been with Disney longer, and plan to stay there longer, than the average summertime cast member.
Originally Posted by Veritas
We had really good service when we were there in May. Of course my favorite Captain at the Beach Club greeted me in his usual way and I greeted him back in the same by giving him a BIG HUG as he remembers us each time! It was the standard WDW trip the rest of the time other than the GREAT service we had at all of the restaurants we picked. They were FANTASTIC!
Anytime I am on a plane on my way to Disney the magic begins. Just being there is extra special and I am very grateful we go year after year. I am a very lucky person to experience such a luxary in life, especially for what my life was growing up! That *is my* Disney Magic. Everything else is above that is a Magical Moment & Memory for me!
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