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Technical Support Discuss Still Can't Do Custom Avatar in the Community Center forums; Lou, Val It seems we still cant upload custom avatars. the "unable to save image" error still comes up when I try....
  1. #1
    tiggerguy's Avatar
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    Still Can't Do Custom Avatar

    Lou, Val

    It seems we still cant upload custom avatars. the "unable to save image" error still comes up when I try.
    Brian
    WDWRadio Moderator

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    KrisL418's Avatar
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    Re: Still Can't Do Custom Avatar

    same with me
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    Re: Still Can't Do Custom Avatar

    Oh, good! I thought it was just me!

    Dana

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    Re: Still Can't Do Custom Avatar

    maybe your images are too big?? I had that problem at first.









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    Re: Still Can't Do Custom Avatar

    Mine is 14.7KB. I thought that at first too so I made a much smaller version. Also tried both .gif and .jpg

    Dana

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    tiggerguy's Avatar
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    Re: Still Can't Do Custom Avatar

    Quote Originally Posted by TTAfanatic View Post
    maybe your images are too big?? I had that problem at first.
    nope, they all worked on the previous version
    Brian
    WDWRadio Moderator

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    Re: Still Can't Do Custom Avatar

    grr it still isn't working today
    ~Pop Century~Sept '06~
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    <3 Stitch!

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    Re: Still Can't Do Custom Avatar

    Mine still isn't working either!
    Adam ~ A Proud D23 Charter Member!

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    Re: Still Can't Do Custom Avatar

    Hi, everyone.

    Lou's aware of the problem and it's on the fix-it list. It will be corrected as soon as possible.

    In the meantime, we thank you for your patience.
    -Pat (Disneydame2004)
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    Re: Still Can't Do Custom Avatar

    Thanks for the update Pat!
    Adam ~ A Proud D23 Charter Member!

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    Tinker Bell is offline DisneyWorldTrivia.com Lifetime Pass
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    Re: Still Can't Do Custom Avatar

    Has this issue been fixed? I am afraid to mess with my avatar!


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    Re: Still Can't Do Custom Avatar

    Mine isnīt working. I canīt use an own avatar. Still unable to save image. Well, I think it isnīt fixed yet.
    Vanessa


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    Lou Mongello's Avatar
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    Re: Still Can't Do Custom Avatar

    I believe I have found and fixed the problem. I just tested with a different test user and was able to upload one form my computer

    Remember that avatars can also only be 100x100 in size

    Let me know if you have any further problems and if it's working OK

    Thanks for your patience! (it's me vs. the gremlins)
    Lou Mongello
    Host, Author & Site Owner
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    Re: Still Can't Do Custom Avatar

    Lou...

    Is there also a fix for the boxes [bold, centre etc...] above the 'Quick Reply' box?...


    Thanks again for all your great work!
    Rich

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    I have never been able to confine that fun to office hours." ~ Walt Disney

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    Re: Still Can't Do Custom Avatar

    Thanks Lou!!! It is working for me now!! Strange how the simple things in life make such a difference! Also, is there any chance if you know when your September Meet of the Month will be? I know it is early but the free dining is suppose to come out on monday and I will be on the computer at 4am to get our reservation!!

    Dana

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