I hope that someone at WDW is reading this.
PLEASE, PLEASE DO NOT INSTALL THE VOICE RECOGNITION SYSTEM!!! They are aweful. If there is any noise in the background it is picked up and the incorrect replay is played. It also takes 3-4 times as long to get to the person you want to talk to, and to get done on the phone.
If you really think this will help, call some other companies and see how terrible a system like this is!!!!!!
Please don't do it!!!!!!!!!!
Living Kidney Donor to my wife Cathy
Be an Organ Donor, sign your drivers license and tell you family!!