What do you think of Disney's new, online dining reservation (ADR) system?

**Lou Mongello** · 06-16-2009, 04:54 PM

Today, Disney made their new online Advanced Dining Reservation (ADR) system available to Guests at http://disneyworld.disney.go.com/restaurants/ (simply browse to your dining option and choose "Book a Reservation")

Have you tried it as yet?

If so, what do you think?

Can it be improved? If so, how?

Disney05 · 06-16-2009, 05:51 PM

Just tried it. Great idea. I can quickly check to see if something is open. Makes my vacation planning more exciting.

Soupy11 · 06-16-2009, 06:35 PM

It is way to susceptible to abuse....people can easily hedge their bets and book multiple reservations without much trouble....this is going to be a huge drain on the system and will make getting ADR's harder and harder....they need to use credit card reservation system.

Disney05 · 06-16-2009, 07:16 PM

Hmm Soupy, interesting view. Maybe they should have started out by only allowing this to work only if you have a hotel reservation at a Disney resort. Don't know, just a thought. I agree with the CC idea though to hold the reservation. I'm sure we'll see some tweeking to this.

Soupy11 · 06-16-2009, 08:26 PM

I hope so, the battle I just went through to get ADR's for my August trip was exhaustive...I think this will make it tougher. I hope they add a cancellation policy soon. People don't feel obligated to inform WDW Dine that they aren't going to show and it creates problems....

I would just ask for a credit card or reservation number and explain that there is a 24 hour cancellation policy in place. I can see WDW Dine not wanting to penalize non-credit card holders, but in this day and age, a credit card is pretty much a necessity for travelers.

At busy times, these restaurants are turning walk-ups away for these ADR holders, and to think that a good percentage of them are no shows is disheartening. I am sure they are taken into account through the system in place, but this could help streamline things and open up tables for walk-ups, or resort guests who try to make a last minute ADR.

HauntedGabe · 06-16-2009, 10:07 PM

When I clicked on "Details" in the restaurants that stated make a reservation this is part of what came up:

A cancellation policy applies and may result in charges if you cancel with insufficient notice. Specific policies related to this facility will be detailed at time of reservation booking.

Soupy11 · 06-16-2009, 11:31 PM

Quote:

Originally Posted by HauntedGabe

When I clicked on "Details" in the restaurants that stated make a reservation this is part of what came up:

A cancellation policy applies and may result in charges if you cancel with insufficient notice. Specific policies related to this facility will be detailed at time of reservation booking.

Certain dinners/shows have a cancellation policy, such as Hoop-De-Do and Cindy's Royal Table...was it one of those that you looked at?

s2brown · 06-17-2009, 09:37 AM

The website seems to be down this morning. I cannot access it.

Tiggles · 06-17-2009, 12:56 PM

I love it ... although I still couldn't get an ADR for Le Cellier!! I like the fact that they check the hours before and after your request and offer alternatives if nothing is available. This adds a whole new dimension to planning!!

Soupy11 · 06-17-2009, 02:46 PM

Quote:

Originally Posted by Tiggles

I love it ... although I still couldn't get an ADR for Le Cellier!! I like the fact that they check the hours before and after your request and offer alternatives if nothing is available. This adds a whole new dimension to planning!!

I have to say the ease of use and its ability to offer alternatives is really nice....

DebºoºS · 06-18-2009, 10:43 AM

I absolutely love it! Last night I quickly hopped online and made my first days ADRs. Mind you all while cooking dinner and helping with homework. My plans are saved with "my vacation" and can be updated as I keep adding ADRs. I also appreciate that they look at times +/- your requested hour. They offer available dining times in restaurants where you can get ADRs at or around your requested time in the given park and area resorts. This is most helpful since my vacation is a little over a month away and choice times and restaurants are limited.
Still thinking about LeC. Anyone ever have lunch at Le Cellier @ 2pm? Only time available

Disney05 · 06-18-2009, 11:14 AM

Quote:

Originally Posted by DebºoºS

Still thinking about LeC. Anyone ever have lunch at Le Cellier @ 2pm? Only time available

We just got them for 2:30! Have been trying to eat there for a long time.

Lover_of_Disney · 06-18-2009, 12:07 PM

I asked it to check availability for my family, but it said to enter the age of me, since I'm under 18. It didn't have a place for me to do that, though!

Of course, I looked to see how it worked by just asking for two adults, and not two adults and one child. Hmph.

joanna71985 · 06-18-2009, 04:52 PM

I love it!

MissMonorail71 · 06-23-2009, 04:52 PM

Question.... What time can I start making ADR's for instance My ADR day is July 6th.....So does that mean I can call at Midnight on July5th or 12:01 July 6th Just want to clarify. We won't be there for free dining so I don't think I will have a big hassle and we are trying some out of ordinary places at least for us...... Only hard one I suspect will be Tusker House Breakfast.

Thanks and Please stand Clear of the Door
Miss Monorail

06-16-2009, 04:54 PM	#1
Lou Mongello Lou Mongello (AKQJ10) - WDW Trivia Book Author and Site Owner/Admin Join Date: Jan 2004 Location: Naples, FL Posts: 8,114	What do you think of Disney's new, online dining reservation (ADR) system? Today, Disney made their new online Advanced Dining Reservation (ADR) system available to Guests at http://disneyworld.disney.go.com/restaurants/ (simply browse to your dining option and choose "Book a Reservation") Have you tried it as yet? If so, what do you think? Can it be improved? If so, how? __________________ Lou Mongello Host, Author & Site Owner AKQJ10 >: 4 8 15 16 23 42

06-16-2009, 05:51 PM	#2
Disney05 Off to Neverland! Join Date: Sep 2005 Location: Long Island, NY Posts: 2,326	Re: What do you think of Disney's new, online dining reservation (ADR) system? Just tried it. Great idea. I can quickly check to see if something is open. Makes my vacation planning more exciting. __________________ When you wish upon a star..... LAUGHTER IS TIMELESS, IMAGINATION HAS NO AGE AND DREAMS ARE FOREVER. Adults are only kids grown up, anyway. WD ...That's the real trouble with the world. Too many people grow up. WD "For those who get it, no explanation is necessary. For those who don't, no explanation will do."

06-16-2009, 06:35 PM	#3
Soupy11 A-Ticket holder Join Date: Jun 2009 Posts: 6	Re: What do you think of Disney's new, online dining reservation (ADR) system? It is way to susceptible to abuse....people can easily hedge their bets and book multiple reservations without much trouble....this is going to be a huge drain on the system and will make getting ADR's harder and harder....they need to use credit card reservation system.

06-16-2009, 07:16 PM	#4
Disney05 Off to Neverland! Join Date: Sep 2005 Location: Long Island, NY Posts: 2,326	Re: What do you think of Disney's new, online dining reservation (ADR) system? Hmm Soupy, interesting view. Maybe they should have started out by only allowing this to work only if you have a hotel reservation at a Disney resort. Don't know, just a thought. I agree with the CC idea though to hold the reservation. I'm sure we'll see some tweeking to this. __________________ When you wish upon a star..... LAUGHTER IS TIMELESS, IMAGINATION HAS NO AGE AND DREAMS ARE FOREVER. Adults are only kids grown up, anyway. WD ...That's the real trouble with the world. Too many people grow up. WD "For those who get it, no explanation is necessary. For those who don't, no explanation will do."

06-16-2009, 08:26 PM	#5
Soupy11 A-Ticket holder Join Date: Jun 2009 Posts: 6	Re: What do you think of Disney's new, online dining reservation (ADR) system? I hope so, the battle I just went through to get ADR's for my August trip was exhaustive...I think this will make it tougher. I hope they add a cancellation policy soon. People don't feel obligated to inform WDW Dine that they aren't going to show and it creates problems.... I would just ask for a credit card or reservation number and explain that there is a 24 hour cancellation policy in place. I can see WDW Dine not wanting to penalize non-credit card holders, but in this day and age, a credit card is pretty much a necessity for travelers. At busy times, these restaurants are turning walk-ups away for these ADR holders, and to think that a good percentage of them are no shows is disheartening. I am sure they are taken into account through the system in place, but this could help streamline things and open up tables for walk-ups, or resort guests who try to make a last minute ADR.

06-16-2009, 10:07 PM	#6
HauntedGabe IL...Where the Governors make the license plates Join Date: Oct 2007 Location: Little Hamlet, IL Posts: 7,587	Re: What do you think of Disney's new, online dining reservation (ADR) system? When I clicked on "Details" in the restaurants that stated make a reservation this is part of what came up: A cancellation policy applies and may result in charges if you cancel with insufficient notice. Specific policies related to this facility will be detailed at time of reservation booking.

06-17-2009, 09:37 AM	#8
s2brown A-Ticket holder Join Date: Apr 2008 Location: St. Louis Posts: 48	Re: What do you think of Disney's new, online dining reservation (ADR) system? The website seems to be down this morning. I cannot access it.

06-17-2009, 12:56 PM	#9
Tiggles A-Ticket holder Join Date: Apr 2008 Posts: 1	Re: What do you think of Disney's new, online dining reservation (ADR) system? I love it ... although I still couldn't get an ADR for Le Cellier!! I like the fact that they check the hours before and after your request and offer alternatives if nothing is available. This adds a whole new dimension to planning!!

06-18-2009, 10:43 AM	#11
DebºoºS D-Ticket Holder Join Date: Oct 2007 Location: 1062.3 miles from my "Home Away From Home" resort Boardwalk Villas Posts: 276	Re: What do you think of Disney's new, online dining reservation (ADR) system? I absolutely love it! Last night I quickly hopped online and made my first days ADRs. Mind you all while cooking dinner and helping with homework. My plans are saved with "my vacation" and can be updated as I keep adding ADRs. I also appreciate that they look at times +/- your requested hour. They offer available dining times in restaurants where you can get ADRs at or around your requested time in the given park and area resorts. This is most helpful since my vacation is a little over a month away and choice times and restaurants are limited. Still thinking about LeC. Anyone ever have lunch at Le Cellier @ 2pm? Only time available __________________ "Everybody neat and pretty? Then on with the show!" Stop by my Smugmug Gallery I'll leave the light on for ya'

06-18-2009, 12:07 PM	#13
Lover_of_Disney A-Ticket holder Join Date: Feb 2009 Location: United States Posts: 47	Re: What do you think of Disney's new, online dining reservation (ADR) system? I asked it to check availability for my family, but it said to enter the age of me, since I'm under 18. It didn't have a place for me to do that, though! Of course, I looked to see how it worked by just asking for two adults, and not two adults and one child. Hmph. __________________ A dream is WISH your heart makes, when you're fast asleep. Going to Disney this June of '10! `~`A true Disney princes!`~`

06-18-2009, 04:52 PM	#14
joanna71985 Friend of the Disney Characters!! Join Date: Sep 2005 Location: Mickey's backyard (Lake Buena Vista, FL) Posts: 1,269	Re: What do you think of Disney's new, online dining reservation (ADR) system? I love it! __________________ Many as a kid (1986-1998)Aug 1998- Port OrleansMarch 2003- Jr Band Trip (offsite)Aug 2003- Port OrleansJan 12-Aug 5, 2005- CP (CS)Jan 1-5, 2006- AS Sports (solo)May 24, 2006-Jan 5, 2007- CP (CS)Jan 31-Feb 3, 2007- offsite (solo)March 1-3, 2007- Dad+ Me (offsite)May 16-Aug 10, 2007- CP (CS) Aug 10-12, 2007- GF/P&PMay 21- Aug 15, 2008- CP (PC)Aug 15-18, 2008- AKL!!Mar 25-29, 2009 (offsite)Aug 10, 2009-Jan 2, 2010- CP (CS)Jan 3-May 14, 2010- CP (CS) CP #1: 1/12/05-8/5/05: MK merchandise and parades CP #2: 5/24/06 to 1/5/07: character attendant!! CP #3: 5/16/07-8/10/07: Epcot WS Custodial/seasonal CA CP #4: 5/21/08-7/5/08: Casey's (QSFB); 7/6/08-8/15/08: character attendant CP #5: 8/10/09-1/2/10: Toy Story Mania attractions CP #6: 1/3/10-5/14/10: Great Movie Ride attractions Montclair State Campus Rep- Fall 2007, Spring 2008, Fall 2008, Spring 2009 My Disney Friends

06-23-2009, 04:52 PM	#15
MissMonorail71 A-Ticket holder Join Date: Jun 2009 Location: Indiana Posts: 2	Re: What do you think of Disney's new, online dining reservation (ADR) system? Question.... What time can I start making ADR's for instance My ADR day is July 6th.....So does that mean I can call at Midnight on July5th or 12:01 July 6th Just want to clarify. We won't be there for free dining so I don't think I will have a big hassle and we are trying some out of ordinary places at least for us...... Only hard one I suspect will be Tusker House Breakfast. Thanks and Please stand Clear of the Door Miss Monorail

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